The Integrated Support Group is the three industries' shared support system. It carries no direct industry operating targets; instead, through specialized functional platforms and standardized shared services, it enables the frontline business groups to focus on their markets and move fast, underpinning strategy delivery, compliant operations and organizational efficiency — the foundation of the “frontline fights, back office supports” operating model.
Aligned with the Group’s development goals, it coordinates synergy across business segments, optimizes the Integrated Support Group’s operating mechanisms, supports strategy delivery and ensures orderly progress of all operations.
It builds a digital system tailored to support operations, drives the development of the smart Group, holds the cybersecurity baseline, keeps business online, data usable and systems reliable, and raises the efficiency of integrated support through information technology.
It strengthens safety and emergency management, standardizes administration, ensures risk control and builds Bayin Mengke’s strong brand image, supporting the Group’s development.
It continuously upgrades property services, advances smart scenarios, empowers investment, operations and trade, improves supporting services and builds an integrated, comprehensive service system.
Shared services: common functions are built centrally with unified standards and called on demand by each business group, avoiding duplicated setup and lifting support efficiency.
Frontline orientation: a “the group calls, the platform responds” service model directs resources to the frontline and closes issues where they arise.
Professionalism first: professional capability, compliance discipline and service mindset make it the dependable rear base of every frontline group.
