The Integrated Support Group is the three industries' shared support system. It carries no direct industry operating targets; instead, through specialized functional platforms and standardized shared services, it enables the frontline business groups to focus on their markets and move fast, underpinning strategy delivery, compliant operations and organizational efficiency — the foundation of the “frontline fights, back office supports” operating model.
Strategic planning, business plans, performance systems and operational analytics, ensuring strategy is delivered at every level.
Budgeting, treasury, tax, audit and capital-operations support, safeguarding funds and growing assets.
Talent management, recruiting, learning & development, compensation and organizational culture, supplying talent to every business group.
Contracts, compliance review, litigation, internal control and risk management, keeping operations on a compliant track.
Information systems, data governance, the digital group and cybersecurity, keeping business online, data usable and systems reliable.
Production-safety supervision, emergency systems, administration and logistics, brand and public affairs, safeguarding production and organizational order.
Shared services: common functions are built centrally with unified standards and called on demand by each business group, avoiding duplicated setup and lifting support efficiency.
Frontline orientation: a “the group calls, the platform responds” service model directs resources to the frontline and closes issues where they arise.
Professionalism first: professional capability, compliance discipline and service mindset make it the dependable rear base of every frontline group.
